Most generally, logistics systems can be defined as systems of spatio-temporal transformation of goods, and the processes that take place in them as logistics processes. Logistics as a business function includes all activities necessary for the preparation and implementation of spatial and temporal transformation of goods and knowledge with the aim of minimizing costs and optimization in order to achieve greater profitability. Entrepreneurship is an opportunity to raise high profits and it is the most common motivation for starting your own business. In order for a company to be competitive today, it must be ready for constant changes and the acquisition of new knowledge. Communal activities are not performed for profit, but they play a major role in creating the conditions for the successful functioning of other economic activities and for ensuring the quality of everyday life of citizens. Nowadays, performing communal activities is a very complex process in which participates a large number of people and a lot of equipment. In this paper, the analysis of business and mutual cooperation of the utility company "Zagrebački holding d.o.o." and "RASCO tvornice komunalne opreme d.o.o." determines how the utility economy in Croatia works and how to improve it for the benefit of all citizens. Zagrebački holding buys part of its equipment from the company RASCO. Both companies are satisfied with the cooperation, but they could and should cooperate more because it is for mutual benefit. Zagrebački holding has a domestic producer of world quality that is easily accessible in relation to foreign producers, and at the same time it stimulates the Croatian economy by buying domestic products. In order to meet customer expectations, both companies must constantly work on their growth and development. It is also crucial to harmonize their logistics processes in order to achieve end-user satisfaction. However, customer satisfaction with the quality of service can only be achieved by examining customer expectations and striving to meet them. Our communal economy should work on this segment.